Terms and Conditions

1. General

Your access to and use of the Site, including your order of products through the Site, is subject to these terms and conditions. You agree to bound by, and comply with, these terms and conditions by browsing the Site. 

2. Registration 

2.1 If you register an account with us, you may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the Site. 

2.2 If you choose to use a workplace email address for your account or to access the Site, then you are solely responsible for ensuring that you comply with the rules, policies or protocols that apply to the use of your email address and your workplace facilities. 

3. General 

3.1 You must not: 

• use the Site for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes, including, but not limited to breaches of the Copyright Act 1968 (Cwlth);
• use the Site in a manner or way, or post to or transmit to or via the Site any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Site;
• make fraudulent or speculative enquiries, purchases or requests through the Site;
• use another person’s details without their permission or impersonate another person when using the Site;
• post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;
• tamper with or hinder the operation of the Site;
• knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Site;
• use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the Site;
• modify, adapt, translate or reverse engineer any portion of the Site;
• remove any copyright, trade mark or other proprietary rights notices contained in or on the Site; 
• reformat or frame any portion of the web pages that are part of the Site; 
• create accounts by automated means or under false or fraudulent pretences;
• use the Site to violate the security of any computer or other network or engage in illegal conduct;
• take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;
• use the Site other than in accordance with these terms and conditions;
• or attempt any of the above acts or engage or permit another person to do any of the above acts. 

4. Termination 

4.1 We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these terms and conditions and: 

• the breach cannot be remedied; or 
• you fail to the remedy the breach within 10 days of our notice to you of that breach; or 
• if there is an emergency or we need to perform some maintenance on our site. 

4.2 You may stop using the Site at any time and for any reason. 

4.3 From time to time, business strategies change. As such, we may in the future, stop making the Site (or any part of it) available. This will not impact any current orders that have been accepted by us. 

5. General 

5.1 The Site may contain links to external websites that are not operated by us or our related bodies corporate. These links are provided for your convenience only and: 

• we make no representations or warranties, or have any responsibility or liability for those websites; and 
• these links do not indicate, expressly or impliedly, that we endorse the site or the products or services that are provided at those sites. 

5.2 This agreement is governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place. 

5.3 We take great care in pricing all our items at the correct price but if a price of an item is 'too good to be true' an error has been made and we reserve the right to withdraw the item from sale as per the fact sheet provided by Fair Trading Click here to download this file. 

5.4 Factory Plus may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your Order. 

5.5 Any promotions which are run by LG on LG product cannot be claimed for if purchased from Factory Plus.