We can ship 80% of products Australia wide, including Television, Home Entertainment, Cooking, Air Conditioning, Computer Products, Vacuums. Most products generally have their original carton or a generic replacement which allows us to ship your item safely to your door step. We do have limitations on larger Factory Seconds items, e.g.

Fridges, Washers and Dryers due to the carton being removed during the Quality Assurance stage, and generally, we only ship these items to Sydney, Wollongong, Central Coast and Newcastle Only. However on request, we can assess the service area and confirm if we can ship to you, or we can also offer you Brand New Fridges and Washers instead.

If you have any delivery quote requests or any other enquiries, please email sales@factoryplus.com.au or contact us via our online chat facility.

FactoryPlus accepts payment online via Paypal, Zip Money, Afterpay, Stripe (Credit Card) and Bank Deposit. Please note if you pay by Bank Deposit (transfer) please use your Order ID as a reference, or if unknown, your Surname. If you hold your end of the deal and pay quickly we will prepare your item for shipping and provide tracking once your item is picked up by the transport company.

• Orders & Delivery related enquiries email: sales@factoryplus.com.au
• Warranty & Return related enquiries email: service@factoryplus.com.au. Phone number: (02) 9191 0608
• All other enquiries email: admin@factoryseconds.biz 
• For Urgent Warranty related enquiries, please call your place of purchase

• Campbelltown (02) 9742 6299 (Option 1) or Albion Park (02) 9742 6299 (Option 2)   Rockdale (02) 9742 6299 (Option 3) or Lidcombe (02) 9742 6299 (Option 4) or Thomastown (02) 9742 6299 (Option 5) )

   

Shipping