Samsung QA88Q9FAMWXXY 88” (224cm) Q9 Ultra HD Series 9 QLED TV - Factory Second 2nd

SKU
QA88Q9FAM
Out of stock
$10,729

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Overview

BONUS DVD Player (RRP $49)

Free Delivery & Tabletop Installation

Sydney Metro Only

RRP $29,999

The Next Innovation in TV

Samsung 88" Q9 UHD Series 9 QLED TV
QA88Q9FAMWXXY

- QLED Quantum Dot

- High Dynamic Range 1500
- Smart Hub
- Clear Cable Connection

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Superb detail with HDR 1500

Help reveal the director's original vision, so you don't miss out on details hidden in dark shadows or whitewashed by brightness. Enjoy the latest 4K Blu-ray™ movies, stream box-sets and game on in incredible HDR.

Clear Cable Connection

Create a minimalist, streamlined living space when you connect devices with a single discreet cable. The thin optical cable helps reduce visible wiring and lets you place entertainment sources where they fit and look best.

Q Smart

Find favourite entertainment in the one place, with streaming services, TV and your connected devices collected at the Smart Hub.

Expanded viewing angles help colours appear bright and accurate from just about any seat.

Expanded viewing angles help colours appear bright and accurate from just about any seat.

More than 100% colour volume with Quantum Dot technology, for images with brilliant colour and mesmerising realism.

Samsung 88” (224cm) Q9 Ultra HD Series 9 QLED TV
QA88Q9FAMWXXY
RRP $29,999

DISPLAY
Screen Size
88"
Series Q Display
Resolution 3840 x 2160
Ultra Black Yes
10 bit Support Yes
DESIGN
Design
ZERO+(Frame Edge)
Bezel Type
4 Bezel-less
Slim Type Solid Slim
Front Colour Charcoal Black
Stand Type Simple Stand
VIDEO
Motion Rate
200
HDR (High Dynamic Range) QHDR 2000
Dynamic Contrast Ratio Mega COntrast
Q Color Yes
Film Mode Yes
Micro Dimming Supreme UHD Dimming
Contrast Enhancer Yes
Auto Motion Plus Yes
Peak Illuminator Peak Illuminator Ultimate
AUDIO
Dolby Digital Plus
Yes
Speaker Type 4.2 Channel
Bluetooth Audio Yes
Woofer Yes
Multiroom Link Yes
Sound Output (RMS) 60W
SMART SERVICE
Web Browser
Yes
Smart View Yes
Samsung Connect Yes
Voice Interaction UK English, Spanish, French, Italian, German, Korean, Chinese (Mandarin)
CONNECTIVITY
HDMI
4
USB 3
Wireless LAN Built-in Yes
HDMI Quick Switch Yes
Digital Audio Out (Optical) 1
Ethernet (LAN) Yes
Component In (Y/Pb/Pr) 1
OTHER FEATURES
Processor
Quad-Core
Instant On Yes
Digital Clean View Yes
Auto Channel Search Yes
Auto Power Off Yes
Caption (Subtitle) Yes
ConnectShare™ (USB 2.0) Yes
Game Mode Yes
Extended PVR Yes
Time Shift Yes
Ultra Clean View Yes
USB HID Support Yes
Teletext (TTX) Yes
DIMENSIONS & WEIGHT
Set Size with Stand (WxHxD)
1,979.0 x 1,169.8 x 412.0 mm
Set Size without Stand (WxHxD)
1,979.0 x 1,131.0 x 30.4 mm
Net Weight with Stand/without Stand 74.5kg / 72.7kg

Condition

This product is a Factory Second with 12 Months Factory Plus Warranty

What is a Factory Second?
Manufacturer returned products that may be scratch and dent, ex display, ex demo, or plain carton or reconditioned products. These products are fully restored to Manufacturer's standards, quality assured and backed by FactoryPlus Warranty.

Warranty

12 Months Warranty on all Factory Second and Carton Damaged Products

FactoryPlus warrants this product for parts and labour in the Sydney Metropolitan Area for 12 months from date of purchase. Onsite warranty can only be provided in the Sydney Metropolitan Area for larger items as specified in Warranty conditions below.

Warranty Service

In the event that you require warranty please email our warranty team at sales@factoryplus.com.au or if your matter is urgent please call the place of purchase.


FACTORY PLUS WARRANTY

For Service, please email sales@factoryplus.com.au or if your matter is urgent, please call the place of purchase.

1. Subject to the conditions below, the product is warranted for parts and labour from the date of purchase, and period varies as follows:
a) Full Manufacturer's Warranty on all Brand New Products
b) 12 Months Warranty on all Factory Second and Carton Damaged Products
c) 3 Months Warranty on all Refurbished Products
2. The warranty covers normal domestic use only; and where the product is being used for a commercial purpose or the product was purchased for resale (wholesale purchase) the warranty period is three (3) months from the date of purchase. This warranty is not transferable. Normal domestic use does not include using the product in caravans, mobile homes, buses, aircraft or seacraft.
3. This warranty does not cover any product sold or supplied by us that is covered by a warranty given by a third party, such as the product manufacturer, agent, distributor or supplier.
4. Factory Seconds products may be recondition and may have imperfections, for example physical damage, missing pixels, corrosion, etc that do not affect the operation or performance of the unit. All products are sold on an 'as is' basis and the customer is responsible for inspecting the product before purchase and the warranty does not cover any such imperfection.
5. This warranty is on a "return to base" basis. This means the customer is responsible for bringing any product back to the place of purchase for service under warranty and for collecting it afterwards. Subject to our operational constraints, we may carry out an in-home service within our normal service hours on air conditioners, refrigerators, washing machines, dishwashers, LED, LCD, PLASMA, OLED and Projector televisions with a screen size of 47" or more.
6. Lamps in LCD and DLP rear projector televisions are covered for ninety (90) days.
7. This warranty does not cover and is not limited to exclusion of the following:
a) any costs associated with the de-installation, re-installation, delivery, handling, freighting, transportation of the product or any part thereof or replacement and does not extend to any damage or loss occurring during, or associated with, transit. Insurance against such loss or damage is the responsibility of the customer.
b) missing remotes or other accessories, trims, brackets or installation components, physical damage or breakages to any part of the product after the purchaser or their agent has taken delivery of the product.
c) any defect or injury caused by or resulting from incorrect installation, misuse, abuse, neglect, accidental damage, improper voltage, or any alteration which affects the reliability or the performance of the unit, not attributable to faulty manufacture or components.
d) faults or damage to the product caused by foreign objects or substances including coins, bra wires, jewellery; hair pins, nails, spillages and blockages.
e) faults or damage caused by pests such as rats, mice or cockroaches.
f) damage to or faults with video heads, audio heads, lasers, or stylus resulting from wear and tear in normal use; dust or other particles on LCD lenses.
g) loss or damage to CDs, DVDs, video tapes, or other storage media or the loss of stored data on hard drives.
h) any consequential damage, such as water damage or loss of perishables such as food.
i) consumables, such as light bulbs, filters, deodorizers, batteries, fuses.
j) where the product is operating in accordance within the manufacturer's specifications or instructions on how to use the product.
k) where the user has maladjusted the controls or settings or failed to follow operating instructions, modified the product, used accessories not approved by the manufacturer, or used the product for a purpose for which it was not intended by the manufacturer.
l) faults caused by acts of God, mains supply defects, external interference or defective or inadequate antenna systems or cable service.
m) in-home service surcharges where the product is located outside of the Sydney metropolitan area or more than 15 km from the place of purchase;
n) corrosion or any defect caused by it;
o) faults, damage or losses caused by incorrect, faulty or sub-standard installation work by third parties;
p) service charges where the reported fault was not caused by a fault in the product;
q) any extra costs incurred by us to access and safely carry out service on any product, and especially any air conditioning product where the outdoor unit is not mounted at ground level.
8. Customers or their representatives must be available during normal business hours for the service agent to carry out the service call, and if the service agent is unable to carry out the service because the customer or their representative is not at the location of the product at the agreed time or unable to give the service agent access to the product for reasons within the responsibility of the customer or their representative, the customer will be liable for a fee for the futile service call.
9. Repair or replacement under the terms of the warranty does not give right to extension or a new beginning of the period of warranty.
10. Repairs or replacement may be carried out with functionally equivalent reconditioned parts or equivalent part. Parts that are replaced become the property of Factory Plus.
11. Any tampering with the product or unauthorised service carried out on the product voids the warranty.
12. This warranty is void if the Factory Seconds barcode label on the product is missing, broken, defaced or tampered with in any way.
13. This warranty is void if the product was not installed by a person holding a valid licence to do so or if the customer is unable to provide the name and licence number of the person who installed the product.
14. Promotions arranged by the Manufacturers are not valid for any products purchased from Factory Plus.
15. Unless otherwise specified to the customer, the benefits conferred by this warranty are additional to the guarantees, rights and remedies applicable to the product under the Australian Consumer Law.

Delivery

We can ship 80% of products Australia wide, including Television, Home Entertainment, Cooking, Air Conditioning, Dryers, Computer Products, Vacuums. Most products generally have their original carton or a generic replacement which allows us to ship your item safely to your door step. We do have limitations on larger Factory Seconds items, e.g. Fridges and Washers due to the carton being removed during the Quality Assurance stage, and generally, we only ship these items to Sydney Metro. However on request, we can assess the service area and confirm if we can ship to you, or we can also offer you Brand New Fridges and Washers instead.

If you have any delivery quote requests or any other enquiries, please email sales@factoryplus.com.au or contact us via our online chat facility.

Payment

FactoryPlus accepts payment online via Paypal, Zip Money and Bank Deposit. Please note if you pay by Bank Deposit (transfer) please use your Order ID as a reference, or if unknown, your Surname.

If you hold your end of the deal and pay quickly we will prepare your item for shipping and provide tracking once your item is picked up by the transport company.

Support

Orders & Delivery related enquiries email: sales@factoryplus.com.au

Warranty & Return related enquiries email: sales@factoryplus.com.au

All other enquiries email: admin@factoryseconds.biz

For Urgent Warranty related enquiries, please call your place of purchase.

Campbelltown (02) 4610 0751 or Albion Park (02) 4256 6861 or Penrith 02 4761 9988


Frequently Asked Questions FAQ

Q: Do you have more information about this product?
A: Sure, you can email sales@factoryplus.com.au and one of our dedicated Customer Service Specialists will be happy to assist you further.

Q: Do you accept PayPal or Credit cards?
A: We accept both PayPal and the four major credit cards - Master Card, Visa, American Express, and Discover.

Q: Do you accept cheques, money orders or wire transfers?
A: No, however FactoryPlus does accept payments via PayPal. You can use Paypal to link with your Credit Card: (Master Card, Visa, American Express, and Discover).

Q: Why have you not replied to my email?
A: You can expect a reply within a few hours during business days, on weekends there might be a slight delays. We are terribly sorry for the inconvenience. Rest assured will respond to you as soon as possible.

Q: Is this item new?
A: Unless otherwise stated all of our products factory seconds product, all sourced direct from the Manufacturer. They are all fully tested by qualified technicians and have passed stringent quality assurance processes.

Q: Do you accept Returns?
A: Yes we do, however we cannot accept returns for change of mind or cosmetic damage. Please email sales@factoryplus.com.au and one of our dedicated Customer Service Specialists will be happy to assist you further with issues that you may have.

Q: Do you accept trade ins?
A: Unfortunately, we cannot accept trade ins, however we can happy assist with recycling your old appliance. Please email customer service at sales@factoryplus.com.au at the time of purchase.

Q: There was a problem at time of transaction. What do I do now?
A: Please email sales@factoryplus.com.au and one of our dedicated Customer Service Specialists will be happy to assist you further with issues that you may have.

Q: Do you offer international shipping?
A: Unfortunately, we cannot ship internationally.

Q: What is your Customer Service operating hours?
A: Customer Service will be available between the hours of 9am and 4pm Monday to Friday.

Q: Do you ship to PO Boxes?
A: We cannot ship to PO Boxes.

Q: Will you leave me feedback for this transaction?
A: Yes, FactoryPlus leaves customer feedback on all sales! We will leave positive feedback shortly after receiving payment for the sale. We strive for a perfect 5 Stars in our Detailed Sellers Ratings! If you are happy with our service, please leave us Positive Feedback and 5 Stars for this transaction. If there is any issues, please contact us before you leave feedback.

Q: What credit cards do you accept?
A: We accept Master Card, Visa, American Express and Discover. Note: All credit card purchases are processed via PayPal. Please click on the PayPal Logo in the checkout page and follow instructions.

Q: Do you have a phone number I can call for customer service and warranty claims?
A: Yes, for all Warranty related enquiries, call your place of purchase. Campbelltown (02) 4610 0751 or Albion Park (02) 4256 6861 or Penrith (02) 4761 9988. One of customer service specialists would be happy to answer any questions you may have.

More Information
Short wait No
Item Condition Factory Second
Warranty Stamp

http://factoryplus.com.au/images/12mWarranty.png

Brand Samsung
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